Frequently Asked Questions

What shipping do you use?  Do you ship internationally?
We rely on USPS for our shipping.  Unfortunately, due to the huge variations in cost, we do not offer international shipping unless it is a special order.

How do I know what charities I'm supporting with my purchase?
We have a list of the charities along with the items that benefit them here

Can you make or draw me something custom?
Yes!  We have guides for our special orders here

How do I safely clean my Frightdorable Plush?
We have a care and cleaning guide here